A stylish, well-lit room with a wardrobe filled with best clothing.

Total : ₹ 0.00

Return & Exchange Policy

We want you to be completely satisfied with your purchase from Accessory Alley. If for any reason you are not satisfied, we will gladly accept returns within 30 days of delivery.
Conditions for Return:
1. Unused and Unworn Items: All items must be returned in their original condition, unworn and unused, with tags still attached.
2. Original Packaging: Please ensure that the original packaging is intact and undamaged.
3. Proof of Purchase: A proof of purchase is required for all returns. This can be in the form of an order confirmation email or receipt.
4. Non-Returnable Items: Some items are not eligible for return due to hygiene reasons. These include earrings, intimate apparel, and personal care items.
Return Process:
1. Initiating a Return: To initiate a return, please contact our customer service team at [contact email/phone number] within 30 days of delivery.
2. Return Authorization: Once your return request is approved, you will receive a Return Authorization (RA) number and instructions on how to proceed with the return.
3. Packaging: Pack the item securely in the original packaging, if possible. Include the RA number on the package.
4. Shipping: You will be responsible for the return shipping costs, unless the return is due to an error on our part.
5. Refund Processing: Once we receive the returned item and verify its condition, we will process your refund within [number of days]. Refunds will be issued to the original payment method.
Unfortunately, we do not offer direct exchanges at this time. If you would like to exchange an item, please follow the return process outlined above and place a new order for the desired item.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue as quickly as possible.
Contact Us:
If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact our customer service team.